AI Skills
Customer reviews & referrals with AI: win more customers
About this lesson
Follow one small bakery as it turns happy regulars into fresh Google reviews and new customers, with Claude. You will ask every customer for a review with one easy link, reply to good and bad reviews in a warm, personal way, stay within the rules on rewards, and design a simple give one, get one referral offer. Plain words, no jargon.
WHAT YOU’LL LEARN
Ask every customer for a review with one easy link, and no rewards
Stay within the rules: never offer freebies in return for reviews
Reply to good and bad reviews with Claude, warmly and personally
Design a simple referral offer where both people win
